FAQ 2018-07-13T23:14:09+00:00
water splash 1

FAQs

water splash

Admission into the park is considered an entry fee not an activity fee.  Everyone who enters the park, must have a ticket.

Day passes are only valid on the day they were purchased.

Coolers are not allowed inside the park.  They must be left in your vehicles.  You may get your hand stamped at the gate as you exit which would allow for re-entry during the same operating day.

Outside food and drink are not allowed in the park. Concessions are available for your convenience.  (exception:  food purchased inside of Rigby’s Entertainment Complex or water in clear plastic containers. If you have special dietary needs, please contact our guest services department in advance of your visit).

Yes, as long as it is U.S. Coast Guard approved.  The label on the life jacket should be clearly marked as U.S. Coast Guard approved.

Appropriate bathing suit made of nylon, polyester, or spandex material or blend of these materials, towel, sunscreen, flip flops or water shoes (the concrete deck can get hot), bottled water in clear plastic container is allowed. you can find many of these items in our gift shop if you forget them.

It is required that all bathers wear properly fitted swimming attire and maintain appropriate body coverage at all times.  Swim wear must be made of nylon, polyester, or spandex materials.  (jean shorts, khakis shorts, and other cotton materials are prohibited.  Suits such as thongs or others that don’t provide proper coverage are prohibited). Bathing suits with metal buckles, zippers, or rivets will not be allowed on the slides.

There is no charge for parking.

Lockers, concessions, cabana rentals, and gift shop items cost extra.  Life jackets and inner tubes are available at no charge on a first come first served basis.

Inflatable tubes, rafts, or armbands are not allowed. Rigby’s Water World provides inner tubes for water attractions free of charge.  Only Rigby’s Water World inflatables are allowed inside the park.

We have a number of shade structures located within the park available on a first come first served basis.  We also have cabanas available for rent.  If you need air conditioning, Rigby’s Entertainment Complex is a great way to get relief from the heat.  You may exit the park and re-enter anytime throughout the day.

Not yet! But soon! Rigby’s Water World will offer a gift shop that contains souvenir items to help you remember you day at our park.  We will also sell sunscreen, towels, T-shirts, bathing suits, shoes, drinks, and other necessities that will help make your visit enjoyable.

We do not accept personal checks.  We only accept Credit Cards, Rigby’s cards, and Cash (only accept cash at the front desk).

Yes, we have a limited number of changing rooms and indoor showers located inside the restrooms.  Outdoor showers are also located throughout the park.

Yes, if you get your hand stamped as you exit, you may show your stamp to re-enter during the same operating day with no additional fee.

Pets are not allowed in the park, approved service animals are allowed.

Most of Rigby’s Water World is considered a non-smoking facility, however, smoking will be allowed in designated areas only.

In the event of light rain, the park will remain open as long as it is safe to do so.  If thunder is heard or lightning is seen, we will close the pools for 20 minutes from the last sound of thunder or sight of lightning.  If we must remain closed for 1 consecutive hour before 4pm, we will issue rainchecks that will allow you to visit anytime within the same operating season.  Refunds will not be issued due to inclement weather.  Rigby’s Water World will make every effort to remain open or to reopen as long as it is safe to do so.

Yes, our lifeguards are certified and trained in the best practice of Lifeguarding, First Aid, CPR, and AED.  Our lifeguards are on duty to enforce the rules and respond to emergencies.  We rely on our guests to act responsibly and supervise their children at all times.  Guests under 12 years of age must be accompanied by a responsible adult 16 years of age or older.

A limited number of lockers are available for rent at Rigby’s Water World on a first come first served basis.  We have three different sizes for your convenience (small, large, and jumbo). See our rental page for locker prices and dimensions. However, we do remind you to bring only the necessities to the park. Rigby’s Water World is not responsible for lost or stolen items lost and found is located in our guest service office.

We have a limited number of lounge chairs and sand chairs available on a first come, first serve basis.  The only way to reserve your space is through a cabana rental or pavilion rental.  To reserve a cabana, pavilion, or to book a party, please see our Cabana page or Birthday Party page.

Yes, personal lawn chairs, camping chairs, or beach chairs are permitted. They must be set up in designated seating areas. Umbrellas must measure less than five (5) feet in diameter.  Large umbrellas or pop up tent structures are prohibited.

No.  Children under 12 years of age must be accompanied by a responsible adult age 16 or older.  Please be responsible and supervise children while in the park.  If you have a non-swimmer, a swimming adult should be within an arms’ reach of them even if they are in an inner tube or wearing a life jacket.